UPS 'lost' my lower receiver.

[Great-Kazoo]

And we wonder why shipping companies don't like shipping firearms. Anything else it'd be "was it insured?"

BS. IF we have to jump through their hoops to ship a firearm. They should be held to the same level, if not higher, of accountability.

[Bailey Guns]

In a perfect world UPS and FedEx would just worry about shipping packages in accordance with the law. Not the moral implications on society of the contents of the packages. When was the last time anyone at a UPS store asked if you were shipping child pornography or something like that?

[sroz]

Everything Jim said.....ATF. Aurora USPO lost one of mine and kept giving me the runaround. Got my FFL on the phone with them and mentioned we will have to notify the ATF. They found it within a couple of hours....just magic.

[PugnacAutMortem]

My father in law's Christmas present got lost in the Commerce City hub as well. I think they have somebody in there snagging the good packages for themselves to be honest. Mine wasn't a lower receiver, but it wouldn't shock me in the least if the same guy grabbed my father in law's gift that snagged your lower.

[merl]

BS. IF we have to jump through their hoops to ship a firearm. They should be held to the same level, if not higher, of accountability.

Would there be as many hoops if a lost package didn't result in threats of getting the feds involved? They have an interest in stopping thieves and loss, it is not like they don't care.

In a perfect world UPS and FedEx would just worry about shipping packages in accordance with the law. Not the moral implications on society of the contents of the packages. When was the last time anyone at a UPS store asked if you were shipping child pornography or something like that?

Been asked about alcohol before, hmmm ATF again...

Agreed, it should go like this: here is the package, no it is not hazmat, yes I want insurance.

[Robb]

When I can get through to the PSA person handling this, I'll request they re-send my order. I don't know why they couldn't do that. The issue appears to be between them and UPS. If they can't or won't resend my order I'll contest the charges this afternoon.

[Robb]

What a joke, all I had to do was rattle the cage.

"I just spoke to UPS and they have approved the claim. I am going to take your order across to our compliance department now and have it re-shipped.
Kind Regards"

[RCCrawler]

You don't have any business dealing with UPS, you ordered a product from Palmetto, they have not provided you with that product.

[Skip]

Sorry Robb--that sucks. That is too long for UPS to just suddenly find it. I've had USPS claim a package was delivered and then six days later it appeared in my mailbox with no explanation and no response to my "case."

UPS Customer service how may i help you.
Yes a firearm was lost in transit from the manufacture. it has been XX days with no response. As of today i have notified the ATF about theft within your organization, have a good day.

UPS "lost " a FN-FAL i shipped to MA say 10 years ago. Tracking showed in transit, yet no delivery to the address it said "delivered" to. UPS jerked me around for 5 min, till i said. Your driver and warehouse have no idea where it went. No problem. I have ATF on the other line and they will be handling the investigation from here. 5 min later, that lost in space rifle was located, go figure.

One of the main reasons there is a required next day delivery on hand guns was the high theft from within ups and fedex. Supposedly better oversight of firearm shipments would solve the issue.

I had this happen as well. Had a Colt M1911 in the wind for three days. Got a supervisor and told them it was a firearm and I would have to report it lost/stolen (it was insured to full value which was high).

Got a call back in 30 minutes. Package was located and was delivered in the next two days. They didn't care until they knew it was a gun. The value didn't even impress them--just the word "firearm" was all it took.

I know for a fact UPS has prohibited persons as employees because I've had issues dropping off packages (one guy wouldn't physically touch a P226 going back for warranty work). If anyone really looked at the law and what they do there would be issues. Of course, that would be bad for us...

[Robb]

My post wasn't very clear. This was the response of the gal at PSA... "I just spoke to UPS and they have approved the claim. I am going to take your order across to our compliance department now and have it re-shipped.
Kind Regards"

At the moment, it appears PSA is working with me and all is well.