Quote Originally Posted by Gman View Post
There's no such thing. UPS is in the shipping business. For every online shopper, it's a business opportunity. If they can't run their business well enough to take advantage of those opportunities, then the folks running UPS aren't doing their fiduciary duty for their shareholders.

That could be said of any publicly traded corp that isn't nailing it. I'm not sure I'd call bad management that exactly. Does your company have the agility to scale up and down when your volume doubles temporarily and you have a strict time-frame?