That could be said of any publicly traded corp that isn't nailing it. I'm not sure I'd call bad management that exactly. Does your company have the agility to scale up and down when your volume doubles temporarily and you have a strict time-frame?
It's not like it was a sudden thing though. Christmas time is the same time every year...UPS just doesn't want to spend the money hiring seasonal workers.
Think of how stupid the average person is, and realize half of them are stupider than that - George Carlin