UPS 'lost' my lower receiver.

[Robb]

My order from Palmetto made it to the UPS Hub in Commerce City and then disappeared, never made it on the truck for delivery and appears to have vanished into thin air.

The package should have been to me around Dec 6th. I talked to UPS and Palmetto after a week of no delivery from the UPS hub and Palmetto opened a claim on Dec 11th. I emailed a contact at Palmetto day before yesterday and her response was that I'll "be notified when UPS finishes their investigation of the trace of the package." I was really hoping Palmetto would leave me out of the loop and resend my order.

This is the current status from the UPS page: *Commerce City, CO, United States 12/17/2013 3:03 P.M. Tracer request. / Claim issued.*

How do I handle this? Should I just sit back and wait, request a replacement? I'm ready to contest the charges and reorder.

[rondog]

I've heard a lot of horror stories on the news about UPS and their package overload/backlog this holiday season, they're having Hell this year - too many people shopping online.

Hopefully it'll turn up! If not, you may have to get loud, "where's my GUN? I've been expecting my GUN for weeks now! You've lost my GUN? Somebody stole my GUN from UPS???? Find my GUN!!!" I've heard that'll build a fire under their asses....

[Great-Kazoo]

UPS Customer service how may i help you.
Yes a firearm was lost in transit from the manufacture. it has been XX days with no response. As of today i have notified the ATF about theft within your organization, have a good day.

UPS "lost " a FN-FAL i shipped to MA say 10 years ago. Tracking showed in transit, yet no delivery to the address it said "delivered" to. UPS jerked me around for 5 min, till i said. Your driver and warehouse have no idea where it went. No problem. I have ATF on the other line and they will be handling the investigation from here. 5 min later, that lost in space rifle was located, go figure.

One of the main reasons there is a required next day delivery on hand guns was the high theft from within ups and fedex. Supposedly better oversight of firearm shipments would solve the issue.

[flogger]

If you paid with a credit card, contest the charges. It could take forever for UPS to complete an 'investigation'.

[Great-Kazoo]

If you paid with a credit card, contest the charges. It could take forever for UPS to complete an 'investigation'.

Shipping companies are supposed to report to the authorities, any time a firearm goes missing.

[sniper7]

Definitely mention to ups it is a firearm. Since it is just a lower and you never had it transferred in your name I wouldn't really care though. Tell palmetto you want a new one shipped.

[electronman1729]

UPS never delivered an AK rail my wife got me. According to the tracking it was delivered but no package was left on our door step

[merl]

UPS Customer service how may i help you.
Yes a firearm was lost in transit from the manufacture. it has been XX days with no response. As of today i have notified the ATF about theft within your organization, have a good day.

UPS "lost " a FN-FAL i shipped to MA say 10 years ago. Tracking showed in transit, yet no delivery to the address it said "delivered" to. UPS jerked me around for 5 min, till i said. Your driver and warehouse have no idea where it went. No problem. I have ATF on the other line and they will be handling the investigation from here. 5 min later, that lost in space rifle was located, go figure.

And we wonder why shipping companies don't like shipping firearms. Anything else it'd be "was it insured?"

[rondog]

UPS never delivered an AK rail my wife got me. According to the tracking it was delivered but no package was left on our door step

There's friggin' thieves out there that will follow delivery trucks and snatch the packages they just dropped off, hoping they'll score something of value. If it's something the thief can't use or quickly resell, they'll toss it, regardless of what it is or actually cost. An AK rail? "WTF is this? Toss it."

[Bailey Guns]

There are 2 M1A rifles floating around out there somewhere (this was probably around 2005) courtesy of FedEx Ground. They were sent by AcuSport from Billings, MT. I never got them so never paid for them or had to worry about reporting lost firearms. But I never heard a word from anyone. As far as I know, they're still on a truck somewhere.

And ATF isn't gonna care as long as the paperwork's filled out. Fill out this form, fill out that form. It's not like this doesn't happen practically every day somewhere. They won't drop what they're doing and go look for a lower receiver that didn't show up somewhere. This thread is about as much attention as your lost receiver will get.

Have your credit card company credit your account and reorder a receiver.

Sometimes, a lost package isn't due to something really sinister or evil or anything like that. Labels occasionally fall off and packages get thrown in a bin/area for undeliverable packages. Had that happen, too. The person who shipped it said there was a distinctive mark on the box and he gave me an accurate description. I was able to relay that info to a person at the UPS hub and they found it in their undeliverable package area. It was on the truck for delivery to me the next day. With the number of stuff they deliver this time of year it's amazing more isn't lost.