Quote Originally Posted by hatidua View Post
I use FedEx Ground for the vast majority of my shipping needs and I think this incident will only cause me to do more so.
Happens to everyone. I had a FedEx package going from Texas to Colorado and it went to New Jersey, bounced around there a couple of days even hitting one facility twice at which point "Exception " appeared on the tracking page and I had it in my hands the next day with overnight stickers all over it.

Still took about a week for what normally was a two day trip.

Do have to give kudos to FedEx for upgrading it to overnight when they saw what was happening.

O2