Questioning my integrity

[wctriumph]

I feel your pain. When you run a service business of any kind your reputation is on the line with every customer that walks in the door. I get it many times during the season and I am scrupulously honest with every one of our customers. They get mad when I don't sugar coat and I tell them straight up what will be needed and it could only go up from there, all because they made the decision to buy a used vehicle and did not know what they were looking at or trusted some person in another state that told them it was in perfect shape. All I have in this business is my integrity and reputation. I have been around long enough that if some jack off jerk starts telling lies, my reputation will stand up to it.

Don't let those shit birds get to you. However a little tequila never hurts if it helps.