What a joke trying to get help from them, the after hours tech support is a joke to say the least. After they couldn't figure out why it is down they told me it's because the modem I bought won't support my super duper high speed 12mb speed service, which is BS. The DSL modem isn't even online and they wasted 20 minutes wanting to know the settings of my computer like that was the cause of the flashing DSL light. I even ran a temp line to their box plugged into the test port with no luck. Maybe it's time to try verizon wifi.
my verizon through my IPOS works great, but I can't run netflix through the hotspot.