This is my surprised face....Originally Posted by The Duke
Colorado AR-15 Shooters Club Discussion Forums
Welcome to the Colorado AR-15 Shooters Club Discussion Forums.
Welcome to the Colorado AR-15 Shooters Club Discussion Forums.
This is my surprised face....
Light a fire for a man, and he'll be warm for a day, light a man on fire, and he'll be warm for the rest of his life...
Discussion is an exchange of intelligence. Argument is an exchange of
ignorance. Ever found a liberal that you can have a discussion with?
I was contacted by owner Paul earlier this week and I’m supposed to have a meeting with him today at the shop in Longmont. I hope I can finally get this resolved. I’ll keep you posted.
Print out this thread and help him understand how many unsatisfied people there are.
Lessons cost money. Good ones cost lots. -Tony Beets
I was going to suggest that The Duke just give him a good solid kick right in the nuts to help him understand how unsatisfied people are.
It's one thing to not be happy with a product...I'd call that "unsatisfied". But not delivering goods as purchased and failing to give refunds? I call that theft. Sucks many of you guys are having such major problems with this character. It sure sounds to me like he's guilty of a lot worse than poor customer service.
Good luck; I didn't get any follow through on what he promised. Fortunately, my credit card company forced the issue.
I predict future happiness for Americans if they can prevent the government from wasting the labors of the people under the pretense of taking care of them.
Thomas Jefferson
Feedback
I went to the shop in Longmont and meet with Paul. The first thing he did was walk over to the cash register and handed me a cash refund. He then filled out the paper work and gave me a priority mail envelope addressed to the ATF. Told me if I wanted it would only cost me the tax stamp for the suppressor. Paul seemed to be trying to right the ship that a former partner left listing. I say if you’re having issues go to the shop talk to Paul, I think we’ll make it right. At least he did for me.
I don't know if I'd even bother sending in the $200 for the stamp, you think in 10 months they'll be around to give you your suppressor?
Doesn't Paul live in Virginia? Is he moving here to take control of the company?
Paul said he has re-located to Colorado.
Living in Longmont it is easy enough for me to swing by. I was interested in buying some of their lowers, or 80% lowers but they would not answer my questions I sent to them via email.
Their website still says that they have some in stock. So I figured that I would just stop by and pick them up. Well four separate times during their posted business hours no one was there. They would not answer the phone numbers posted on their site. I went to their store front and the place was empty. Not exactly what I would call "working hard to keep up with demand".
Finally I was driving by and some employees were there (I do not know who it was) so I asked them about the 80% lowers. Their response was "I don't even remember the last time we had any". So I mentioned that the web site still lists them as in stock and they just treated me like I was retarded for believing what their website said to the point of being outright disrespectful and condescending. So I thanked them for their time and will never purchase anything from a business that is run that poorly. This is all took place in July '14 so it is not like I walked in there during panic buying times.
I know it is just beating a dead horse, but I wanted to get my experience out there because it shows that the problem is with the way that they are running the business (still). There are plenty of other fantastic Colorado owned and operated businesses that I would gladly do business with.
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