Powerful message from the folks at VW...

[Irving]

Now we're getting into my real pet peeve of people who don't answer the phone.

[Dave_L]

Now we're getting into my real pet peeve of people who don't answer the phone.

Leave me a voicemail and I'll gladly call you back at my convenience. Don't worry, I won't get mad at you when things aren't done on the regular time table as I realize my inability to answer results in longer wait times.

[Ronin13]

Now we're getting into my real pet peeve of people who don't answer the phone.

I can deal with that... I understand sometimes people are either A) too busy to answer, or B) answering would be imprudent (like if they're driving). Now, not calling you back when it's convenient, that's what really grinds my gears.