What the Hail Happened?

[TheGrey]

Just remember that her job is to sell you a roof. You start asking about a high dollar roof, and she'll start telling you about one.

Nope, not this one. She left the roofing company she was working for because they were hard-selling roofs to anyone that could fog a mirror. I asked her about high-dollar roofs, and she stated much the same as in this thread. I spoke with her today, and although I'm still sore from grabbing my ankles with the insurance company, I'm feeling less stressed. She pointed out damage on our garage door that I hadn't noticed, some property damage and gutter damage. I've kicked four roofing companies to the curb so far...but this roofing company listens to me, answers my questions honestly (and I slipped some questions in there that I already had answered, thanks to you) and has passed my background check.

[Irving]

Okay, glad to hear you vetted them and kicked others to the curb. There are plenty of good roofers out there to waste time dealing with bad ones.

[OneGuy67]

It was, Irving. The first was out of ft Lauterdale, fl and didn't want to get on the roof, so he rescheduled another adjuster to come today to get up there, provide the written estimate and cut the initial check.

[Irving]

It was, Irving. The first was out of ft Lauterdale, fl and didn't want to get on the roof, so he rescheduled another adjuster to come today to get up there, provide the written estimate and cut the initial check.

It really shouldn't matter if the adjuster is on the CAT team or not, the adjuster should still do his/her job correctly the first time when possible. Also, you'd think they'd know ahead of time if they needed a ladder assist or not. I have to admit that I don't know exactly how a CAT team operates when it comes to assigning claims.