What the Hail Happened?

[TheGrey]

We have to put in a claim. :/ We were out of state from the 1st through the 8th, and when we could actually take a look in the bright-ish light of day, our fence got the living daylights hammered out of it, and a roofing contractor suggested that we have a claims adjuster come out and take a look. Most of the houses in our neighborhood were damaged.

This is our first roof/storm claim. Do we wait for the adjuster to look everything over first, or do we have a contractor look over the damage with the adjuster? The roofing contractor said that it looks like only parts of the roof were damaged, but that the color of our shingles isn't made anymore. What the hell does that mean? That insurance will pay for part of them and we'll have to spring for the rest, or else have a multi-colored roof? Our fence is a cedar picket style that's pretty common, and there are divots galore- it looks like a spotted fence now. What does the insurance company generally do for that sort of damage? Our AC unit has a few areas in the 'fins' that are squashed, too. Is that something that is 'easily' er, combed out?

Please excuse the questions; we're still learning about the responsibilities of home ownership. I appreciate any helpful responses!