Quote Originally Posted by 00tec View Post
Speaking from experience, you have to do an IVR or online verification on Comcast residential contracts or the install will be cancelled by the billing system. (at least with over the phone sales) Sales rep will transfer you to an automated line to complete it typically. It is very similar to the verification you have to complete for porting in a phone number.
They didn't do that with me. Three months before my 2-year contract expired, I called to set an appointment with a tech because of issues we were having with On Demand and our internet connection, and I mentioned Centurylink was in our neighborhood offering some really good deals. The woman simply said, "Well, how about I take $40ff your bill, right now?" There was no mention of a 2 year contract, no mention of the word "contract" whatsoever.