Quote Originally Posted by NFATrustGuy View Post
When I retire from flying for the airlines, my personal goal for the remainder of my life will be to NEVER fly another mile on a commercial flight. My nephew is getting married in eastern Kansas next month. I could fly for free, but I will be driving the ~1200 mile round trip. The whole commercial flying process from the time you pull into the parking lot absolutely sucks.

RWW
What are some of the first things you'd do to improve the situation? Or, what's the most critical to fix?