Have any of you ever requested/received a USPS refund for guaranteed service? I sent a letter from Centennial to Las Vegas Thursday morning via express overnight with a guaranteed delivery by 3p Friday. Receipient contacted me yesterday about 4 to say it hadn't arrived.

As of this morning the USPS tracking site shows that it's "In transit to a sorting facility on March 5, 2015 at 6:15pm in Littleton". I'm going to the post office after it opens at 9:30 to file a refund request (hey $20 is $20). Now the item I was expecting Monday won't arrive until at least Wednesday, probably Thursday. This really pisses me off.

In the grand scheme of things, and compared to many other places in the world, our postal rates are pretty damn low but still if you guarantee a service it should be provided or give me the refund. I'm sure it'll be a fun filled experience, wish me luck. Great way to start my vacation lol.