Quote Originally Posted by spyder View Post
They haven't though... people just took it that way (and yes, perception is everything). I've read all of the sources of these complaints, and not a one has any merit. A few were just blatantly made up...

Question, what exactly do you think is a question to ask them that they would tell someone to "go pound sand"? Can you list a few? (I'm not being a smart ass or anything, just curious)
And again, I'm not talking about the literal sense of "pound sand" like you seem to think I am. Please see post #22, for a brief overview as to how I believe HK told folks to pound sand. They said pound sand through their business practices, not through actual customer service related incidents.