For the record I am from the camp of treating people like I'd like to be treated. I never once used profanity or raised my voice at either spirit or the rental places in fact the first thing I did when I got to the Spirit counter was apologize to the poor lady for all of the other people that had yelled at her.
Was I throughly pissed off and wanting to scream at someone, of course, I just know that doesn't get you anywhere in life.
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