After arriving on the scene, if the situation wasn't semi-obvious, it was normal to ask dispatch to call back to the reporting party and ask them to meet the responding officer.
It was hit or miss whether the reporting party responded or not, but walking up to an unknown house on an anonymous call is a poor choice.
I hope all parties in this situation recover and a much more complete story emerges from the investigation. There are always lessons to be learned.
Be safe.