Rural Internet Service

[EvilRhino]

Reviving this thread for any updates. Anyone have Aerux yet that can comment on their service?

So far Kelin has been great, pretty consistently above 14Mbps until today where we're sitting around 8. We have snow and ice built up on everything so I'll see if it improves by Monday. Rise is still mediocre at best, about 3Mbps on average now on my 10Mbps plan. They said that I could move to a new, updated tower, in Castle Rock but when the tech came out he said that one is only good for 5 mi and we're about 10 from it.

I just did Kellin on speedtest. 17 down, 5 up. There was one day last week when there was fog/frost on the ridge that the tower is on that we were slow, but so far so good.

My neighbor had just got Hughesnet, better speed but limited to 30 or 50 gb per month, after the .4 he was getting with qwest. I ran into him at the mailbox and mentioned Kellin. He's more than happy with it, but pissed that he's been here 6 years and I found them in a few months.

[th3w01f]

Good to hear about Aerux, they're coming tomorrow to do a site survey since we're on the edge, hopefully it turns out well.

Kellin has bee great and I'm definitely keeping them, if Aerux can't get a good signal then I'll be adding a 2nd Kellin dish. My neighbor had signed up for Exede and when I told him about Kellin he switched immediately.

[EvilRhino]

The neighbor said that the install tech mentioned that they either had or were in the process of installing some new "boxes" on their side that they would soon be opening up and would likely double our speeds for no additional charge.

[th3w01f]

I figured it was about time to bump this thread again to see if there were any new options.

I had Aerux out a couple months ago and even though we're supposed to be squarely in their coverage area and we're high up, they weren't able to establish a good connection to their tower.

I noticed that Exede now offers the Freedom 150 plan for $99 and 25Mbps for an additional $10. Anyone using exede and have any feedback?

[Holger Danske]

I finally had Kellin installed on Monday was getting 18 down and 5up Tonight it is 3 down at best.Not very happy

[EvilRhino]

I finally had Kellin installed on Monday was getting 18 down and 5up Tonight it is 3 down at best.Not very happy

While it might be too much traffic, give them a call and see. Mine started getting painfully slow and I called about it. He noted it hadn't been reset in a while and was aimed at the wrong receiver on the tower. I.e. if the NW tower box was best for us, somehow we were on the SW box. Just unplugged the little box in the house that connects to the dish for a few seconds and when it came back were were back in the high teens.

[th3w01f]

I finally had Kellin installed on Monday was getting 18 down and 5up Tonight it is 3 down at best.Not very happy

Any updates from Kellin on your issue? I've been noticing similar variations.

[th3w01f]

Do you guys use speeftest or fast.com? I've heard good things about fast.com since it's supposed to be actual Netflix content so it's unlikely the provider would QoS it to get better results. I'm averaging about 9Mbps on my two Kellin connections using fast.

[Grant H.]

I finally had Kellin installed on Monday was getting 18 down and 5up Tonight it is 3 down at best.Not very happy

Very likely this is due to everyone being home at night and using Netflix/web/whatever.

One of the things that WISPS have a much harder time overcoming is the massive swings in subscriber usage. This is something we are having to manage as we are building our WISP out. The fact that you are still getting 3Mbps (assuming that's what you mean by 3) during "peak usage" times means that Kellin is likely being smarter than their competitors. One of the big WISPs that I have some experience with, Rise, is HORRIBLE about over selling their access on a tower. One of the end points I have gotten to work with literally gets about 50kbps from 5-9PM. After 9PM, he gets ~10-12Mbps (Yes, slower than dial up to over 10Mbps because the sector is so horribly over loaded). We have been going through the motions of only selling x number of subscribers per yMbps/Gbps of access so that even if EVERY single user was streaming netflix or downloading stuff, they all get a usable, if somewhat slower, network speed.

This problem actually stems from the Point to Multipoint networks that are used. All the traffic that is pointed at one access point (AP) panel has to be handled by one radio on the master side. That means that whatever the "maximum" throughput allowed by that AP is split across however many subscribers are actively pulling data. Currently, the absolute highest AP throughput I am aware of is 1Gbps. If you have 200 subscribers, that means each one only gets 5Mbps. Most of the gear used in the field is actually not the 1Gbps capable gear, as it is fairly new in the field, and is limited to 100Mbps due to both the radios capability, and the fact that they still have 10/100 Ethernet ports on the AP itself.

Anyway, sorry for the rambling. Wireless data is my job, and I enjoy the tech side of it.

[Irving]

Why not just use more radios until the tech gets cheaper?