Samsung Recalls 2.5 Million Note 7 Phones

[Bailey Guns]

I've had my Note 7 for about 2 weeks. I'm not much into phones but I was really starting to dig this thing. It's actually fun to use and has some great features. Mine came from Verizon. Now I have to give it up...temporarily.

Apparently there have been several instances (about 35 I think) of batteries catching fire while charging. So Samsung issued a recall.

I called Verizon to see how the recall works. Here are the options (from Verizon, anyway):

1. Return phone for refund.

2. Return phone and exchange for phone of your choice. No charges and credits issued where appropriate.

3. Return phone and exchange for phone of your choice. Exchange new phone for new Note 7 when available (est Sep 30).

4. Keep your Note 7 and take your chances.

So, I'm swapping mine for a new S7. I may or may not exchange that for a new Note 7 when released. Samsung is also issuing credits for accessories purchased for your flaming Note 7 that gets returned. Kind of a PITA but Verizon had my swap completed in about 5 mins...should have the S7 on Wed.

All kinds of info available online re: the recall.

Apple is happy.

[hurley842002]

Love my S7, did you get the standard or the Edge?

[roberth]

I just got an S7 after using a flip phone for years, these things are pretty awesome.

My phone doesn't heat up when charging, I've been checking it since I heard about this recall.

[Gunner]

I'm still using my note 7. I'll probably just waot till the new batches come out then exchange it. I really am not to worried about something happening.

Sent from my SM-N930T using Tapatalk

[alan0269]

Got my Note 7 on the 31st. I haven't noticed any heating up of the device when charging, but I don't know that I want to chance it either. I'll probably be switching it out for an S7 Edge today. Still torn if that's what i want to do, or keep it and exchange it in a week or two for another Note (Samsung claims they will be available in a week or so).

[hurley842002]

On another note, I don't know how some of you guys use such a large phone/phablet on a day to day, I looked at the edge and even that was a bit large. I do understand the benefits and for some of you, those likely outweigh the downside of a larger device.

[CS1983]

On another note, I don't know how some of you guys use such a large phone/phablet on a day to day, I looked at the edge and even that was a bit large. I do understand the benefits and for some of you, those likely outweigh the downside of a larger device.

I have an iPhone 6+; at the time I got it, it made more sense for me as I was able to download technical documents for referencing when on-call. Not having a tiny screen was helpful when looking at already small font. Now that my new job has no on-call and no phones allowed, it's just a bigger thing I carry around off work. If I stay in the .gov sector, I've thought of going to a cricket flip phone.

[Aloha_Shooter]

Gotta love a company that responds quickly to an emergency and in a way that's fair to the consumer. The Note 7 and even S7 are getting too big for my tastes. Even my S5 Active is bigger than I'd like it to be. What I'd really like would be something in the size factor of the S5 Active with its replaceable battery and micro-SD card port but with the onboard memory of the S7 series. I don't understand why Samsung released the S5 with the same 16 GB max memory as the S4, SD card or not. Still beats the heck out of the "cloud or nothing" iPhones for offboard storage.

[TheGrey]

I still have my Note 3. Neener, neener!

[jscwerve]

I've had mine since the 17th. I wirelessly charge, so no heating/blowing up chances.

I love the phone and when they email me for the replacement, I'll just go exchange it.

35 instances out of over a million phones sold is a pretty low failure percentage for a consumer electronic. I'm not really worried about mine combusting.


As for the size question posed, I do a lot of remote desktop stuff from my phone and I use the stylus extensively. The larger screen translates directly into ease of use while trying to look at a full sized remote desktop on my phone. A tablet would work, but that doesn't fit in my pocket either.