Damn sorry to hear but if my experience is representative of Progressive he should be well taken care of: last winter a car slid into my Tahoe parked in front of my house. The driver was insured by Progressive-they took very good care of me, within just a few hours Progressive contacted me and started the process. Two weeks if I remember right from the date of the accident to getting my truck back all repaired and looking perfect (left rear quarter panel too the brunt of the hit).

My agent with Allstate told me that was typical from what they've seen. Good luck to your son having a quick process.