Fook United Airlines

[Dave_L]

Will never happen. United agents have up to 10k also but they never get near it.

If they have up to $10k, then this is 100000% on United.

(Assuming I'm understanding the comment correctly.)

[Madeinhb]

If they have up to $10k, then this is 100000% on United.

(Assuming I'm understanding the comment correctly.)

Yes. My brothers friend is a pilot for United. He has said they have up to 10k but never go near it. I'm not sure if it's 10k per customer or per flight. But I've never seen anyone go above $1500.

[Gman]

This is very much on United. They ran into a contingency that they had poorly planned for and decided that their customers should be negatively impacted rather than finding a better way. That's why folks don't like to fly, because they're the consumer and being treated like crap.

When this is all said and done, United could have chartered a private flight for their crew and still come way out ahead.

I wonder if an airline could survive if they catered to their clientele instead of the current fight for the bottom of the market with fees for everything? You won't be squeezed into your seat, they'll make sure you have a good experience, and you'll pay a premium for the service.

[Madeinhb]

This is very much on United. They ran into a contingency that they had poorly planned for and decided that their customers should be negatively impacted rather than finding a better way. That's why folks don't like to fly, because they're the consumer and being treated like crap.

When this is all said and done, United could have chartered a private flight for their crew and still come way out ahead.

I wonder if an airline could survive if they catered to their clientele instead of the current fight for the bottom of the market with fees for everything? You won't be squeezed into your seat, they'll make sure you have a good experience, and you'll pay a premium for the service.

Or put their crew on another airline that night. This happens all the time.

[Gman]

Or put their crew on another airline that night. This happens all the time.

Yep.

[yz9890]

Or put their crew on another airline that night. This happens all the time.

It does happen frequently. But they lose the ability to ensure the crew gets moved when using another airline. They fly space positive on their own flights (and their code share flights). If the other airlines are full or run later then they run the risk of down-line delays or cancellations due to being bumped or timed out on their regulatory duty/rest.

It's a crap sandwich. They should've handled it better. There will always be last minute and unplanned crew movements though. Many people got bumped around the country that day. Most just didn't get socked in the eye and YouTube'd as it happened.

[MrPrena]

As I said again on this thread. $ talks and united failed to get volunteer with $$$$$.

There are always "price" for pax flying day late.


See post #24.

[ColoWyo]

In 19 years as a airline pilot, I've deadheaded on other airlines exactly twice. I seem to dead head quite a bit. But it's always on my own airline. There are lots of variables. The frequency between the two cities for example. I think the airlines handled this poorly, but I also feel that the guy is a POS. Why they didn't just continue to raise the offer is beyond me. Especially IF they are authorized to go up to $10k.

But I don't have much sympathy for the DR.

[Ridge]

What's your reasoning for not sympathizing with the guy?

[DireWolf]

The value of any voucher is largely irrelevant - e.g. NO amount of voucher-based compensation would get me to give up my seat under any conditions, as:

1. I (like many non-recreational flyers I'm sure) don't look at price as my main consideration - it's all about the scheduling. All travel is expensed to employer regardless of cost, and reimbursed within a week or two....

2. When flying for personal reasons, I'm using miles anyway (flights for last vacation cost something like $10-$15 per ticket, which was all tax/fee stuff, not ticket price). I could wipe my ass with a $10k voucher with no loss/inconvenience, because it would never get used anyway. In other words, there is absolutely no upside or incentive to that.


If they change the regs to require airlines to provide a straight-up cash payment for reimbursement (check would be good also), that -might- (depending on the amount) motivate one to try and rearange their scheduling.....

ETA: The guy was in his seat, which he paid for, period - end of story. As far as I'm concerned, short of deboarding the entire plane for an unrelated cause, at that point it was a done deal, and to hell with the "may be denied boarding" language on the ticket. If I buy a BMW, can they decide at the last minute to give me a VW instead? Keep the money and tell me to get lost? Heeeeelllllll no.....

Also, most tickets are non-refundable except in very limited circumstances, even with trip insurance. United charges a $200 fee just to change your flight (plus fare difference) until you hit Premier Gold or higher, so between that and the non-refundable ticket, empty seats due to passengers not showing up are still making money....

If they choose to bring charges on the guy, I can definatively say that were I to be on that jury, I'd be making one hell of a push for either a not-guilty verdict, or even jury nullification if necessary, regardless of what the charges were...

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