Quote Originally Posted by Circuits View Post
Dude brought it on himself after the involuntary deboarding - he was escorted off, then ran back onto the aircraft and hid in the back, forcing officers to remove him, delaying the flight a further 2 hrs or so.

He's being compensated for his involuntary deboarding, but might yet face charges for reboarding and refusing to leave.

Sucks when irrops make the crew use a computer to randomly choose persons to IDB (they are not required to keep upping the compensation offers until someone bites), but those are in the terms of carriage on your ticket.
I keep hearing "terms of carriage", and I get it, but United is still in the business of customer service, and this is a classic example of "just because you can, doesn't mean you should", they absolutely should have continued to "up the ante" until someone volunteered (which is fairly common practice), as they are the ones who over booked the flight.

I won't excuse the doctors behavior, but I hope United pays, one way or another.