Maybe that's why I've never really had any problems with Comcast... I've always used my own modem. Never seemed like a good vale to rent something for $10/month when it can be purchased for $100.
When I first signed up with Comcast, they brought out some PoS Thomson cable modem that had horrible throughput. I think I'm on my third cable modem for the years I've been on Comcast, but I'm still way ahead of what I would have paid for a poor performing rental.
Liberals never met a slippery slope they didn't grease.
-Me
I wish technology solved people issues. It seems to just reveal them.
-Also Me