TL;DR Was hoping to a catch a thief. All I caught is an extra trip to Best Buy
So I woke up this morning and checked my credit card (the only one I use) as I do every morning. I'm no stranger to fraud, had this happen no less than three other times with Wells but always minor.
See a charge for BEST BUY 0994 RICHFIELD MN for just under $700 which we did not make. The charge was an auth made just yesterday.
Call Citi to let them know. They immediately cancelled the card and are sending a new one. Charge is disputed and I'm not responsible. Citi suggests I call Best Buy to let them know.
Called BB and it turns out all BestBuy.com orders are billed through their Richfield store. I assumed it was an in-store purchase with a cloned card, but it was online. The thieves set up a new email address with my uncommon last name. They used all my other real info; address, full name, credit card.
The order was for a Dell laptop and was set to be delivered today! Again, this order was placed just yesterday. BB gave me the tracking number so I could watch for it.
Brown truck arrived around 5:30PM. I ran out, opened the box from the bottom, pulled the laptop and replaced it with a rock. Watched closely for about an hour but zero activity. Bummer.
I called Douglas County Sheriff this morning too and they were actually really interested in all of this (started a report). Apparently it's a felony because of the identity theft. Normally ~$700 doesn't rate a felony. They advised me to be a good witness and get info of anyone came to the house. Deputy advised me to check for skimmers at gas stations as that is becoming the most common means of getting CC info. I filled up at a Safeway on Federal (after a meeting in that part of town) this week and I suspect that was it.
Good news is Best Buy gets their laptop back and I'm not out any money just time. I suspect they were either tipped off with a declined transaction or BB sent an email.
PSA1: Check your credit cards! Debit cards are more badder.
PSA2: Sign up with UPS to get alerted anytime you have a package coming to your address (from any shipper)
PSA3: Don't burn a day off waiting for thieves that never show





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