Palmetto State Armory Sucks

[kfr]

Ordered some Federal XM193 for 5.99 and box from Palmetto State Armory and received Independence XM193I that was selling for 5.79. The idea of shipping it back sounds like a PITA. Their customer service sucks. The prices are pretty good but when they fuck up you are on your own.

[fly boy]

call them and tell them about the mix-up and maybe they'll work with you a bit? *shrugs*

[hurley842002]

Seems this is how most are handling businesses these days, coming onto public forums to bitch and complain, before giving the company a chance to fix the issue. Humans can't get 100% of things right 100% of the time.....

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[Grant H.]

Seriously?

Call them. They'll make it right. I know the common move is to take the internet story of "their customer service blows" and run with it, but I have called them a couple times and they have been more than willing to help me out.

[Sawin]

I can tell you from years of patronage that Palmetto State Armory does NOT suck.... as others have said, call them!

[kfr]

Already called them. Options are 1. $10 credit and keep this hot ammo that I didn't order. 2. Pack this shit up and take it to the UPS facility and ship it back at my expense and receive a gift card from PSA to reimburse shipping and the price delta. The customer service reps were anything but customer customer service. I'm not asking for free ammo but they could credit me the return shipping or even a portion of it to keep the M193I that I made a conscious decision not to buy. NOPE. Fuck them.

[kfr]

Seems this is how most are handling businesses these days, coming onto public forums to bitch and complain, before giving the company a chance to fix the issue. Humans can't get 100% of things right 100% of the time.....

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Aren't you sweet knowing all that social snowflake stuff. When I order big heavy boxes or ORD-M I expect to get what I paid for so I don't have to ship it back.

[hurley842002]

Aren't you sweet knowing all that social snowflake stuff. When I order big heavy boxes or ORD-M I expect to get what I paid for so I don't have to ship it back.

Huh, seems like crying on an internet forum is the snowflake thing to do, no?

[kfr]

Huh, seems like crying on an internet forum is the snowflake thing to do, no?

If I were a crying snowflake, I'd ask you to pack it up and ship it back for me. Now blow me hooker and go troll another thread.

[davsel]

Already called them. Options are 1. $10 credit and keep this hot ammo that I didn't order. 2. Pack this shit up and take it to the UPS facility and ship it back at my expense and receive a gift card from PSA to reimburse shipping and the price delta. The customer service reps were anything but customer customer service. I'm not asking for free ammo but they could credit me the return shipping or even a portion of it to keep the M193I that I made a conscious decision not to buy. NOPE. Fuck them.

Wait, you want to keep the ammo and have them credit you the shipping it would have cost you to send it back to them?
After they offered you a $10 credit to keep the ammo?