When I had them they were horrible. Communication was awful. I called to just ask them a question about my coverage. After hearing my question they automatically filed a claim, I didn't even have an incident they just decided to file a claim for X because I asked if I was covered for X. When I called to ask why I had a claim I was told "don't worry it'll just be recorded as a not at fault accident". My next bill was then higher than the last. Called to ask why and they told me it was because I had a claim for an accident. They refused to correct the issue, I canceled my policy and got State Farm that day.