THOSE FU@%*RS!!!
About a year and a half ago, I called them to see what they could do for a 20+ year customer in good standing. After over 45 or more agonizing minutes on the phone arguing, complaining and pleading, they were "finally" able to give me a $20/month promo discount for 12 months, and a "just call at the end of the term, and we can set something up for you again".
Several months back, when my rate went back to normal, I called again, to see what they could do on my bill. All I got was a "Thank you for being a loyal customer, but we have nothing available to you at this time".
Sorry, I said, but I will no longer be needing your services. They didn't bat an eye.
Now they're handing out near-free programming, presumably to stop the exodus of cord cutters tired of the overpriced programming? Thanks for nothing, a-holes.
Good for you guys, though. If they had given me a deal like that, I would have gladly stuck it out for another year.





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