Recover undamaged shot bullet and jacket

[Gman]

Someone sent me the paperwork to prepare in advance and the factory needs to issue a return authorization and include the FFL dealer info that will handle the return.

That seems a little odd to me, but I haven't had to do a warranty return since our transfer laws changed. I would usually get the RMA and a pre-paid shipping label. I put the gun (in its mfr. padded box) in the shipping box, attach the label, with nothing identifying that there's a gun inside, and ship it. They'd fix it and ship it back to me directly the same way, but with the repaired gun inside. I once received a different serial # back since they replaced the entire gun, but since the mfr. was also an FFL, it was easy for them to do. But maybe the times have changed.

[Irving]

I think mine was before our law change as well. Doesn't matter since OP is from LA and we probably are not familiar with their laws (if they even have any down there).

[DenverGP]

That seems a little odd to me, but I haven't had to do a warranty return since our transfer laws changed.

About a year or two after the new background check law, I was able to fedex my gun to ruger, they repaired it and shipped it back directly to my door.

I believe they told me if the serialized receiver had to be replaced, they'd ship it back thru an FFL, but they would pay for the background check.

[def90]

Someone sent me the paperwork to prepare in advance and the factory needs to issue a return authorization and include the FFL dealer info that will handle the return.


Sent from my iPhone using Tapatalk

They should be able to send it back directly to you.

[def90]

I think mine was before our law change as well. Doesn't matter since OP is from LA and we probably are not familiar with their laws (if they even have any down there).

Louisiana has fewer laws than we do.. should be fine to ship directly to him.

[porterdavid98]

Well apparently I can send a complete gun back directly without FFL intervention provided I do not use the US Mail. I DO need the Mfg. return authorization label which Magnum Research will Provide and the complete gun inside the factory padded case must then be sent Fed Ex over night or UPS priority two day delivery. Ouch, pricey as you already noted. I will work out the details later this morning and Magnum Research said to not be surprised if they don’t send a completely different gun since this one is only 4 months old.


Sent from my iPhone using Tapatalk

[ray1970]

More pictures that the OP wanted posted.

[Irving]

Ahhh, Smith & Wesson just sent me a box and shipping label. Must be why I don't remember it being a big deal.

[porterdavid98]

Here is the response I just got back from Magnum Research. Really?

David,

I sent your pictures to the gunsmith. He said this was somewhat common especially in .357 caliber. He said to just make sure an clean them after your done shooting for the day.


Magnum Research Inc.
Customer Service/Tech Support


Sent from my iPhone using Tapatalk

[porterdavid98]

I replied that that response is unacceptable.

Now I think I want them to buy this back from me. I am done.

If not?

File a complaint with the NRA, the BBB, Angie’s list and Consumer Reports. Anybody else?


Sent from my iPhone using Tapatalk