Tesla is having some big network issues

[Gman]

From the 'be careful having dependencies on technology' department...

Tesla is having some big network issues

Tesla’s fleet internet network and website appear to currently be down for some users and it’s causing problems for vehicle owners who rely on the Tesla app.

Electrek reported on the outage earlier and users across Twitter have been complaining about being unable to log into the company’s desktop site or mobile app. Reports have been popping up for the past couple of hours and the company’s website is oddly also down currently. We’ve reached out to Tesla for more details of what exactly is happening.

Update: A Tesla spokesperson tells TechCrunch that they “are working to resolve the issue.”

While some users are just getting error messages during log-in, other users are being pointed to messages that say that the app is under “temporary maintenance.”

What does that mean for affected Tesla owners right now? Well, it definitely means they can’t get any new updates for the time being or see details about their vehicle in the app. Life is a lot rougher for users who may be solely relying on the Tesla app to unlock or start their car and don’t have app access to do either currently.

[Irving]

I wish it would make the news when my online banking is often swinging between completely unavailable or has gaping security holes. Then maybe it'd get fixed.

[Jer]

I wish it would make the news when my online banking is often swinging between completely unavailable or has gaping security holes. Then maybe it'd get fixed.

Exactly.

This Tesla cloud based system, one of if not THE first of it's kind, has been in place for half a dozen years now and this is the first hiccup it's experienced and we're all supposed to be scared back to driving stage coaches? I only wish my other cloud based accounts were anywhere near as reliable. It should be noted that your phone will still unlock and start the car since it communicates with trusted connections locally w/o the need to "phone home" to verify. The only issue is that you may not be able to remotely "start" your car (not even a thing w/Teslas really) to cool or heat the cabin to the temperature you set.

This is much ado about nothing & about as click baity as things get IMO.

[izzy]

I was reading some posts by a former developer at Tesla. I'll try to hunt them down but from what I read the systems at Tesla are pretty horrible. I'm not surprised to hear this at all.

[Justin]

Network computer system has network issues, film at 11.

Also, the issue has been resolved.

[izzy]

The posts from the former tesla dev summed up on twitter.

https://twitter.com/atomicthumbs/sta...39617404645376

[68Charger]

Exactly.

This Tesla cloud based system, one of if not THE first of it's kind, has been in place for half a dozen years now and this is the first hiccup it's experienced and we're all supposed to be scared back to driving stage coaches? I only wish my other cloud based accounts were anywhere near as reliable. It should be noted that your phone will still unlock and start the car since it communicates with trusted connections locally w/o the need to "phone home" to verify. The only issue is that you may not be able to remotely "start" your car (not even a thing w/Teslas really) to cool or heat the cabin to the temperature you set.

This is much ado about nothing & about as click baity as things get IMO.

The exact implementation of what they're doing (EV with those specific components), but they're not inventing the wheel... embedded code has been used on many systems, not just on automobiles.

So did it not inconvenience you in the slightest on daily use of your Tesla?

Running a single datacenter is just a ticking timebomb for full out failure- that's no DR plan whatsoever. All it would take is one significant local event (think like Hurricane Sandy), and it's all offline for DAYS to WEEKS.
Maybe they're working on a new datacenter, but IMHO it's good to have critical thinking that reveals the "man behind the curtain" rather than just blindly trusting and worshiping.... after all, he is just a man.

[Justin]

I assume that the posts from the disgruntled guy are a snapshot of what Tesla looked like a few years ago before his NDA expired. A lot of what he writes reads a lot like similar posts from engineers on the ground level of pretty much any startup.

[68Charger]

I assume that the posts from the disgruntled guy are a snapshot of what Tesla looked like a few years ago before his NDA expired. A lot of what he writes reads a lot like similar posts from engineers on the ground level of pretty much any startup.

Worship them if you want... but when their product is wrapped up in and embedded with so much technology, I would hope they have significantly invested in security, redundancy and diversity of their systems.... otherwise they're going to lose the trust of the buying public. Remember when someone released a hack on a Jeep, shutting down the brake system? These kinds of hacks haven't gone away.... and Tesla isn't immune
https://www.theguardian.com/technolo...control-brakes
https://www.wired.com/2016/08/jeep-h...eration-hacks/
https://www.digitaltrends.com/cars/h...2013-corvette/
https://www.businessinsider.com/it-t...15-9?r=UK&IR=T

you're probably just going to dismiss it as FUD... but no thanks, I'll stick with vehicles that listen to the driver's input only... but maybe that's because I'm a network engineer, and think of the evil that hackers can do- since it's part of my job to keep them out.

[Justin]

Please point out where I "worshipped them."

All I did was point out that the disgruntled former employee posted information that is presumably several years out of date. Most of his posts read like the sausage making that goes on with any high tech company. Furthermore, he was an engineer on the infotainment system and didn't offer any actual info on any of the safety-critical systems in the car.

Yes, I'm well aware of the Jeep hack, the cybersecurity articles on it were actually quite interesting. Of course Tesla isn't immune to this, but if their vehicle was as easily hacked as the Jeeps were, there would have been huge presentations about it at DEFCON and other hacking symposiums, and it would have been crowed about loudly in the mainstream press. Cybersecurity issues are hardly going to be limited to Tesla, and the risks of insecure systems will only continue to grow as cars become more and more computerized.