Quote Originally Posted by whitewalrus View Post
I bet it really is basic troubleshooting. You would be shocked how many people I work with cannot do basic step by step troubleshooting. They immediately jump to the conclusions.

Never had an interview like this, wish my team would do something like this.

Good luck on your interview.
I think this is true with all trades
I got sent out to work with an apprentice on a job him and a journeyman (20+ years in the trade) had been working 2 days on. A lot of changed parts and phone calls. We fixed it in 15 mins with 0 parts needed. Someone was pulling on wires and must have pulled on off a relay and got it out back on the connection next to where it needed to be. The apprentice was in awe that it was that simple and fast. I told him it?s koting special I looked at the diagram and tested for power from one connection to the next and when I got to where it dropped, bingo no wire there but the wire I needed was on an under contact. Moral of the story start at step 1 and go though step by step. There is no level of experience that outweighs proper trouble shooting procedures. (Also is the first 5 of the same part don?t fix it, the next 5 won?t either)


Good look sounds like it went good