Yeah, that's the common acronym/abbreviation for Verizon Wireless. They have enough products across the country that you'll often see the mobile specific service referred to as VZW.
I've heard that CS w/Xfinity Mobile can suck but, realistically speaking, what CS is good in 2019 especially when it comes to things like ISPs and mobile phone service? We went through a phase starting several years ago where we were playing mobile phone providers against each other and made thousands via their various promotions that were out of control for a while. In most every situation I needed to contact customer service for Sprint, T-Mobile, AT&T and Verizon. All of them were terrible.
As with most things these days, usually your best bet is to avoid having to contact CS at all costs. That seems to be the best CS experience available since it's become a lost art form.




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