Xfinity Internet Has New Broadband Packages

[cableguy11]

I had mine disabled when I had the Xfinity equipment. I downgraded my cable and went to 1G internet speed. Now I need a new modem. Then last week I upgraded back to my original plan with the boost in internet for 5.00 more. So I cut my bill by 50 and increased my internet speed. SB6183 will be available shortly...lol

[brutal]

I had mine disabled when I had the Xfinity equipment. I downgraded my cable and went to 1G internet speed. Now I need a new modem. Then last week I upgraded back to my original plan with the boost in internet for 5.00 more. So I cut my bill by 50 and increased my internet speed. SB6183 will be available shortly...lol

Unless something changed, the last time I had an xfinity modem I also had it disabled.

[bradbn4]

A quick question for all you guys with more technical knowledge and savvy than I:

I am on the 100Mbps tier. I do not game. I stream some TV, use VOIP sparingly, have a couple Blink cameras and access phones, tablets, laptops. As long as my stated service speed does not exceed the capacity of my current SB6141, is there any real, tangible benefit to upgrading to the 6183 or 6190 (or beyond) weighed against the expense? Layman's terms, please.

TIA

I had an older SB style modem. It was working well; then one day it went EOL and they dropped my speed down by 50%. I did a fast replacement withe a new SB (Surf Board/Aeris) modem and my speed was back to normal. I also had a older mid grade ASUS router which performed well and you could still get it at MicroCenter. I upgraded that hardware to obtain some new features and noticed yet another speed bump.

Right now I am bottle necking my NAS (Network attached Storage) during big backups....I am looking at getting a a 10G switches + NIC to let me do a backup / restore while I play online games.

[RblDiver]

I hate you.

Is there any data use cap on that?

If there is, I haven't hit it, and I'm a gamer who downloaded about 150Gb of games last weekend, streams a lot of Netflix/etc, so...:P

[brutal]

If there is, I haven't hit it, and I'm a gamer who downloaded about 150Gb of games last weekend, streams a lot of Netflix/etc, so...:P

I was headed for my 3rd >1TB month since last June.

[cableguy11]

Mine is 1024GB a month and this is the first month that I exceeded it.

[def90]

I specifically asked if I could disable the WiFi. I have my own AP's. She said yes.

So was I lied to?

I may just see what happens if I leave my modem in place. Otherwise, I'll be having another chat with someone higher up the food chain.

That said, we're in a neighborhood that isn't likely to see any hotspot traffic unless it's a drive by.

You can disable your personal wifi within the comcast router settings, you have to log in to your account online to disable/opt out of the comcast hotspot wifi.

[Justin]

Blurg.

So I upgraded too (to the 300mbs + phone @ $90/month). Saved me $30/month.

Since my Comcast modem I've been renting from them wasn't capable of higher speeds I decided now was a good time to by my own modem and ditch the rental.

I checked Xfinity for modems they approved and got a Netgear Nighthawk multi-gig speed cable modem for Xfinity with voice, DOCSIS 3.1 model #CM1150V. Figured I'd get something that would be good into the future.

I did the self install today, via their website, and it said "something didn't work, give us a call".

I've logged into the modem and it's connections are active and good. The voice works fine.

I called Comcast and after 30 mins on the phone confirming the MAC and Serial over and over, the guy tells me he can't add it. (Eventhough it's actually showing as my device on my xifinity account online). He said I should send it back and get a different one. What? It's approved by Xfinity, it's advertised for use with Xifinity, it's connection is functioning (per the lights on the front, per the log in the modem admin, per the fact I could access the activation webpage and as evidenced by the fact the phone works). But, nope, it's the modem's fault apparently.

Anyone have any tips for navigating Xfinity's tech support or keywords I need to use with those guys to get them to add the modem to my account properly?

Typical Comcast.

Be sure to keep your receipt from returning their modem to them, in my experience, they will continue to bill you for modem rental even after you've returned the hardware.

[Naiza3k]

This was exactly what I just did 2 days ago too. Was paying 155$/month before for crap channels and internet with boost. Called in and switched to the gigabyte plan with no cap and no tv subscription for 125$/month before tax. Hopefully now I don?t have tv, the fees and taxes will be a lot lower.

Now gotta try and figure out what online streaming service to sign up to for tv.

[Naiza3k]

I can only get about 500ish down speed using their modem/router. If I connect my router then spied is significantly lower. Not sure why.