Yep agreed, and no worries there. They were honestly great to work with other than this, and I have no doubt they will make it right. We ended up pausing the work for a couple weeks due to a joint decision that probably complicated this whole thing. That being said, at this point I think I'd probably rather just do the fix myself given they were great at painting and not great at doors, LOL. They have some additional work coming up and we'll make sure they account for this one way or the other in the bill...