Don?t trust King Soopers

[SideShow Bob]

Rant alert !
Don?t trust King Soopers grocery delivery.
My wife made a delivery order early this morning and it was supposed to be delivered by 1530 hrs (3:30 PM to those that can?t wrap their minds around military time). I arrived home around 1745 hrs (5:45 PM) and no groceries. I had her get onto her account and there was a notice that the order had been canceled. No email to tell her it was canceled, we checked her email account (including the spam/junk filter).
So I checked my bank account and King Soopers has charged me for the purchase including delivery fees and has not refunded the purchase.
Trying to get through on the phone is impossible, their phone system options lead you in a circle to a message ? Do to a high volume of calls, please try your call again.? No matter which option you choose.
Now I will have to go down to the store we ordered from and be a big asshole over having the order canceled by some asshat and not refunding my card. Rant over.....
I will wait until I am off work tomorrow and see if the charge is cleared. Before going there......

Lucky for them that the traffic at quitting time is so much lighter than normal, so I won?t be able to build up a decent case of road rage to vent on them.... But I will cough in their face and tell them that I am under self quarantine until the test results get back.

[SideShow Bob]

And a mini rant on these damn question marks that keep replacing other punctuation marks...

[cstone]

And a mini rant on these damn question marks that keep replacing other punctuation marks...

King Soopers supplies our question marks. We've asked them to cancel them but they don't seem to be responding. Something about dealing with irate customers.

[FoxtArt]

5.5/10 middle fingers. Needs more swearing and out-of proportion reactions, like burning stuff to the ground. Still, a reasonable attempt, just not good enough to be a contestant on "so you think you can rant".

[SideShow Bob]

5.5/10 middle fingers. Needs more swearing and out-of proportion reactions, like burning stuff to the ground. Still, a reasonable attempt, just not good enough to be a contestant on "so you think you can rant".

I do have a flame thrower.........


”So You Think You Can Rant”

[Irving]

As Bert's buddy, I'm pretty surprised I didn't read about any barrel cactuses.

[SideShow Bob]

Well, I’m not living in Arizona either..........

[SideShow Bob]

Besides I would rather they be plagued with Chola Cacti. Because it has puntas in its scientific name......

[battlemidget]

King Soopers is a big operation, I think they'll take care of you. And if they don't, I suggest you call your bank, they can help resolve this.
Speaking for myself, my debit card only goes into ATMs. Everything goes on the credit card for a few reasons. The reason that's pertinent here is the purchase protection.
Remember, there are cameras everywhere in there, and the last thing you want is to get trespassed at the supermarket over something that can be worked out. Heck, they might even give you some store credit if you're cool about it.
Come to think of it, I'd ask for some store credit as compensation for your time and aggravation. I bet they do something for you.

[00tec]

Kings does a temporary hold when you place the order, then a final charge at pickup (so if something is out of stock, you aren't charged). They do the hold initially to ensure that it worth their time to have someone get your stuff for an hour.

The hold will clear.