Quote Originally Posted by TRnCO View Post
Thank your lucky star that you couldn't get LG. After the disastrously mess of warranty repair that I am still in the middle of with LG, I will NEVER buy another LG appliance again. Our LG fridge picked a bad time to quit with the appliance shortage, getting ours repaired was the best option, but LG couldn't seem to get their "authorization letter" sent to MR. Appliance so that they could even order the parts. After 6 weeks of empty promises from LG, I finally told Mr. Appliance to come fix it. Now I'm going on a month waiting for LG to refund us for the parts that were covered under warranty. A fickin' mess....LG NO MORE!!!
Quote Originally Posted by Gman View Post
My LG fridge quit. Stupid Linear compressor that was supposed to be more efficient died. They're failing all over the place due to a design problem, but the replacements have the same problem. They replace the parts under warranty but the repair was going to cost me $600 in labor with no assurance it wouldn't happen again. Bought a Whirlpool fridge instead for $1200 that was made here in the US and we couldn't be happier.

LG and Samsung used to be top notch, but I won't buy them again.
Both Samsung and LG uses six sigma. I guess they are now using three sigma now for their defective rate on a durables.