Update: USPS Sucks Less.
I imagine the thread title is no shocking revelation that causes any of you to clutch your pearls, but I had the opportunity to be reminded of how badly USPS sucks again today. Ordered a very fancy pair of cross-cut mammoth tooth grips from a vendor who's work I quite like. One-of-a-kind type of thing. USPS shows it as 'delivered' to my group residential mail box, but it isn't there, and they can't say that it was ever placed in my actual unit box. A week after I fill out the mail delivery investigation form, I get a response today that basically washes their hands of it. The seller has been very gracious about it, and has offered to replace the grips he has with something else in stock, or consider a refund. But these were one-of-a-kind. Some folks will say 'Covid', or 'Louis Dejoy', but Windsor Post Office sucked long before being afflicted by any of these things, and has the dubious reputation of the most complaints filed against a post office in a single year. Go Windsor!
Anyways, figured I'd come here to vent, and because some of you might get a kick out of my rage letter to the USPS supervisor assigned to Windsor PO. I had to revise it three times to get all the swear words out:
From: JohnnyEgo@comcast.net
Sent: Thursday, February 25, 2021 4:15 PM
To: 'jeremy.graves@usps.com' <jeremy.graves@usps.com>; 'gravesj@usps.com' <gravesj@usps.com>
Cc: 'uspscustomersupport@usps.gov' <uspscustomersupport@usps.gov>
Subject: Like Hell it Has: Your USPS Service Request #23138060 Has Been Resolved!
Jeremy:
As you and I both are very well aware, you were brought in to help with the Windsor Post Office because it was a flaming train-wreck of lost mail and abysmal customer service before Covid. And while I appreciate the nice language that you will continue to look for the package, it is hard to put much credence in that when the header language of your reply tells me that my 'USPS Service Request has been resolved!'
What was shipped to me was a unique, hand crafted set of cross-cut mammoth grips worth approximately $475. The craftsman who made them has very graciously agreed to work with me, but the item itself is not easily replaced. I've lived in Windsor for over a decade now, and put up with the abysmal dumpster-fire of a post office that you now have the misfortune of representing for a long time. I've met a lot of my neighbors while redistributing misdelivered mail in my community, and in others surprisingly far from me, and while I appreciate the way that the Windsor Post Office has bridged the political divide by uniting us all against your agency, we'd all rather just get our mail.
What I expect from you is not to bust down doors until my item is recovered, but it is something more than this canned response. The idiot assigned to my route giving me a personal apology for his incompetence would be a good start. But whatever it is, it needs to be more than this.
I've forwarded a copy of this response to Congressman Ken Buck?s office, which, as you well know, is intimately aware of the problems with your dumpster-fire of a post office, so they have yet another complaint to add to the stack. At this point, I fear it will literally take an act of Congress to uncluster the Windsor Post office.
Yours in profound frustration,
JohnnyEgo
Colorado AR-15 Shooters Club Discussion Forums
Welcome to the Colorado AR-15 Shooters Club Discussion Forums.
Reply With Quote
Originally Posted by clodhopper
