I understand the frustration.
Once again, I think this goes back to the lack public knowledge on what happens on the backside of a Safe2Tell report. Every kid has Safe2Tell reporting procedures drilled into their heads, but crickets on how to handle actually being reported, whether themselves, or with their parents.
Maybe at the start of the academic year, each school district could supply links to the parents explaining the totality of the Safe2Tell program in their area, including how to make reports, and what to expect if their child is implicated in a report, including rights and responsibilities.