Acer computer problem - won't boot up?

[Martinjmpr]

Update: bought a SATA drive enclosure at Microcenter. Running scans and repair now. Fingers crossed.


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[JohnnyEgo]

For what it is worth, when a Windows 11 update borked my Dell in a similar manner, it turned out not to be the hard drive, but Windows fiddling with the BIOS. Like you, I could access the BIOS, but every exit strategy lead me back to the frozen Dell screen, despite the USB boot priority or any other changes I made. Some rando on the internet suggested I power down and remove the CMOS battery to completely reset the BIOS. This actually worked for my situation, when nothing else would.

[Gman]

If it's a spinning disk, I'd go straight for the copy. Get as much data as you can as quick as you can.

Continuing to work a failing disk can make the problem worse, including an extensive repair. Going the repair route would be secondary.

[Martinjmpr]

Good news, the disk itself appears to be working in the external drive enclosure. Still not sure what to do with the computer. I could try the CMOS battery thing I guess.

I think for now I'll try to grab all the files off the HD and then put it back in and see if we can get it repaired. Wife is very particular about how she likes her computer set up so if I can possibly restore it back to its previous condition that would be the best. Otherwise it is hours and hours setting up a new computer for her.

So now that I know I will NOT need a data recovery service, where is a good place to take it in the SW metro area for repairs? Any recommendations?