Centurylink Rant!!

[BladesNBarrels]

I believe Lumen is the commercial side of the house and CenturyLink is the residential side.

It seems they are not real clear with the name change
In September, 2020, they said

The flagship Lumen brand is targeted toward larger enterprises, the likes of which would be most likely to adopt the company?s most advanced services.
The CenturyLink brand is being retained for legacy copper services delivered to residential customers and some SMBs, as well as existing FTTH customers.

The CenturyLink name will only be associated with residential and small business customers served by copper networks. ?CenturyLink, with its strong heritage, will remain as a trusted brand for residential and small business customers over traditional networks,? the company said.

[Doc45]

Final update: got home and everything was taken care of. I also have an email from CenturyLink with a link to follow up on the complaint. PUC also followed up with an email that a file is open. Neighbor confirmed with photos that this time they climbed up the pole and not on the roof of the shed. All's well that ends well. Maybe I'll get a few pennies knocked off my bill for my internet-the only service I get directly from them though they do bundle my DirecTv. By the way I called Direct over an unrelated question and due to being a long time customer they will be knocking $40 off my fee for the next 12 months, I'm ok with that.

[hollohas]

You have a great and observant neighborhood looking out for you getting all these pictures.

[beast556]

I think my house had been flagged. A century link guy jumped in to my back yard and my pitbull lit him up. I heard a huge ruckus out back, then a knock on my door from a guy with ripped up pants asking if I could put my dog inside. I told him you should of just came and asked to begin with, there is a reason there is a huge beware of dog sign on the gate. Ever since then I get a call or a tag on my door saying there will be a technician entering my backyard at such n such time.

[rondog]

I believe Lumen is the commercial side of the house and CenturyLink is the residential side.

Correct. Although most of the residential (local) part was recently sold off.

[BladesNBarrels]

... By the way I called Direct over an unrelated question and due to being a long time customer they will be knocking $40 off my fee for the next 12 months, I'm ok with that.

Directv knocked off 60 a month a few years ago for 12 months.
When it went back up, they said there were no further discounts available.
They have crept up over 200 a month now, the dvr is failing, the remote won't recognize zeros, and it takes 20 seconds to change channels.
I will have to call them and see if they will do something.
Thanks for the info.

I am really confused about the relationships with AT&T, CenturyLink, DirecTV, LUMEN, and all the other names.

[eddiememphis]

They have crept up over 200 a month now...

Wow! You spend $2500 a year on television?

In late '19 I posted about Directv being too expensive. I called then and they cut it in half.
https://www.ar-15.co/threads/176556-...hlight=directv

The next year, I posted that I quit.
https://www.ar-15.co/threads/180539-...hlight=directv

I was complaining about $75 a month!

I have not turned it back on.

Comcast, my internet provider sent me a streaming box that I use occasionally but can honestly say, I do not miss satellite programming.

I certainly do not miss scrolling through the guide, hoping to find something new, while being inundated by the same commercials over and over...

If you enjoy television enough that it is worth over two thousand dollar per year, that's great. I won't judge you- I spend more than that on my hobbies.

Since I "cut the cord", I can't believe I spent as much as I did on tv.

I can think of very few shows that I watched that were memorable enough to stand out and none that were worth the many thousands of dollar I spent over the years.

[StagLefty]

For my fellow aging seniors or low income families. I recently got on the Affordable Connectivity Program through Comcast.
Comcast went up recently and I looked into the program and qualified due to income. I now pay $23 a month for my internet,