Final update: got home and everything was taken care of. I also have an email from CenturyLink with a link to follow up on the complaint. PUC also followed up with an email that a file is open. Neighbor confirmed with photos that this time they climbed up the pole and not on the roof of the shed. All's well that ends well. Maybe I'll get a few pennies knocked off my bill for my internet-the only service I get directly from them though they do bundle my DirecTv. By the way I called Direct over an unrelated question and due to being a long time customer they will be knocking $40 off my fee for the next 12 months, I'm ok with that.





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