Centurylink Rant!!

[Doc45]

I came home this evening, let the dog out in the backyard only to see a silver cable laying across my lawn, on top of my shed in the corner next to the telephone pole and resting on the common fence between my house and my neighbor's. What the hell??? I thought it was an Xcel line but the neighbor that lives behind me said it was Centurlink putting in a fiber line and the cable is some sort of support cable. Oh and she had a picture of the asshole technician standing on top of my shed instead of using a ladder!!! Centurylink never notified any of us that the work would be going on. The neighbor only found out because she heard men talking in her backyard!

Of course you can't reach a human after 6pm, I'm waiting to deal with someone through the chat system...for the second time because the first time the chat ended almost immediately after giving me a number to call. So now I'm sitting in the chat waiting line, number 25, to ask someone somewhere for that number again-this time I'm ready.

I had to let work know that I don't know when I'll be in tomorrow because I need to be here when the asshole shows up. I know they have legal access to the telephone pole but intend to make it very uncomfortable for he/them. I will keep my big protective dog out in the yard until after I talk with whomever comes here-with them on the other side of the gate.

I'll post the photo after I free up my cell.

Thanks for letting me vent. Stay tuned for how tomorrow goes LOL.

[XJ]

Too bad you were mowing the grass before finding it…

[ray1970]

Above ground utilities are so 1980?s.

[eddiememphis]

Above ground utilities are so 1980?s.

1880's

https://en.wikipedia.org/wiki/Histor...r_transmission
"The first electric power transmission line in North America operated at 4000 V. It went online on June 3, 1889"

[Doc45]

So I just got off the phone after an hour and a half talking to someone across the ocean. She claims to have taken a full report and said for me to call back at 8am local time.

Here's the dumbshit standing on my shed


Here's the hazard of the cable laying from the roof of the shed across the lawn


If they show up while I'm not home Ziva may have a nice snack. If I am home they'll have a four legged welcome to alert me they're here.

[.455_Hunter]

I sympathize...

Yesterday we had an unannounced Xcel contractor checking power lines and poles with a drone. Not a problem normally, but they were also flying up to the houses and looking in the windows Peeping Tom style. I noticed some motion behind my laptop while on a Teams call, and was face-to-face with the stupid thing out my living room window. They hit my neighbors too.

Working my way up the Xcel management chain now.

PULL!

[hollohas]

Centurylink is doing the same in my neighborhood. In this case they are putting in underground fiber. But they are completely shutting down access to some streets, streets that are the only access to dozens of home's garages. And they've done their underground locating and painted up lawns all over the neighborhood. Some the owners obviously take great pride in are about ready to be dug up. Hopefully I'm wrong and they are really going to use directional boring or existing innerduct. But it doesn't look like it.

They put a note on our door that basically said they will need access to our yard anytime for the next MONTH, without notice.

Cool, there is a right of way, but tell me what day you need access and I'll give it to you. Keeping the dogs inside for the next month is not an acceptable solution.

PS - what irritates me most is the fact that there is literally 55ft of unused easement between the outside of our fence and the sidewalk. Yet the utilities are 1ft inside our fence line. If they would have run the utilities 2ft over when they built the neighborhood, they could have access anytime without needing in our yard. But nobody wants to see little mint green pedestals everywhere so inside the fence they go.

[BladesNBarrels]

But, but....
You are gonna really like the high speed of the fiber optic cable vs the old.
What?
You gave up your land line years ago due to the cost, and you already have comcast cable to the house for internet.
Not even mentioning the FREE wi-fi planned for you in the future?

[Doc45]

Ting has been working in my neighborhood all summer. Everything underground and the interruption/yard intrusion has been incredibly minimal. I'm just pissed about this jackoff standing on my roof-where's his damn ladder??-and leaving the cable just laying across the yard as a hazard. One of my neighbors volunteered to cut the cable-it's a support cable, no power etc running through it. I said don't tell me if they are going to do it LOL.

[asystejs]

Snow last May snapped a power pole in a back corner of our lot.
Xcel replaced the pole in a couple days and the crew foreman asked me to call Comcast and CenturyLink
and tell them to come out and re-hang their cables.

Comcast was easy and a guy was out a couple weeks later, took pictures and said a crew would be scheduled.
A second Comcast guy showed up a few weeks later took more pictures and said a crew would be scheduled.
Comcast finally got a crew out in the first week of August to re-hang their stuff.

It took a couple hours to get an absolutely clueless CenturyLink person on the phone to
tell them what needed to be done.
CenturyLink has never sent anyone out to even see what needs to be fixed.