** Comments posted here are the personal experience and opinions of the poster and the site makes no official comment or opinion in the matter **
I'd so appreciate it if we could turn this thread into another "Les Fletcher from Plano, TX" thread.
Like many of us here, I'm an Amazon Prime member. This post is a rant and a word of caution to other Amazon shoppers at the end.
Last week I ordered a NEW Ryobi Electric Pressure Washer from Amazon (the same model is sold by Home Depot, but no one has it in stock). The order arrived today.
Immediately upon seeing the box up close on my porch I recognized that this "NEW" product had been used/repackaged. While there was a lot of tape on the box, only about 3-4 inches were intact enough to keep the bottom of the box sealed. -RED FLAG-
I opened the box (2 fingers, no knife, etc. needed), pulled back the flaps and noticed clear signs of wear on the product. Even if this product had never actually been used, it definitely didn't meet the "new" classification. NOTE: The Amazon listing now indicates that this item is "Used: Very Good".
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I never took the product out of the box and immediately went onto Amazon to request to return the item. In short order I received an email from the seller (Shelita VaLee Watson of TMD Sales) indicating that they (she) are charging a 20% restocking fee, indicated that I am responsible for return shipping, and requested that I insure the item. I'll be returning via UPS and will demand tracking but I won't ensure this piece of junk.
After getting the email from the seller (Shelita VaLee Watson of TMD Sales) I decided to leave as bad of a review for this seller and item that I could (1 star with honest comments). I was able to see that the seller "TMD Sales" is actually this person:
Shelita VaLee Watson
Business Address:
5880 Double Birch
Douglasville
Georgia
30135
US
The word of caution for everyone is to get a screen capture of items you're buying on Amazon up front (for later proof of claimed condition status), check out the seller as much as Amazon and Google allow, and then read all of the comments other buyers have posted for their reviews of the seller. Had I done all of these things I could have avoided this situation. The reviews for this seller has 25% for 1 star. The 2 of the first 4 1-star reviews specifically mention a crappy Ryobi pressure washer (my guess is it's the exact same one I received). Do you due diligence and research before spending your hard earned dollars. I wish I had.





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