UPDATE: I just received a phone call from Intuit.
I requested I be able to return the QB 2010 product I purchased a few months ago. To my surprise, and to Intuit's credit, the gentleman who called said pack it up and return it and Intuit would refund my purchase price.
It'll be in the mail today.
The person I spoke with today confirmed Intuit doesn't knowingly accept merchant applications from gun stores. He said that is the underwriter's policy.
I suppose I could've been dishonest on my merchant account application and said I was in the sporting goods business...but that's not the way I operate.
I'm sure there's a credit card processor who'd like my business - I'm applying with the NRA endorsed processor today. I just liked the convenience of the Intuit product despite their somewhat higher fees. But I don't like them enough to support their openly anti-gun policies.
I'll be looking for another accounting software product as well. I'll do the research beforehand in an attempt to avoid this sort of situation the second time around.
As a side note, I posted this on THR. Someone who claimed to be the Director of Marketing in Merchant Services at Intuit said the reason the application was denied was because Intuit doesn't accept applications from gun stores who sell online.
I find that totally ridiculous and contradicted by what the person told me on the phone this morning.
What, exactly, is the issue with a person accepting a credit card for an online gun sale? The gun must be sent to and received by a licensed dealer. The buyer then has to show a state-issued identification and subject him/her self to a state and/or federal background check. I'd say the chances of fraud with an online gun purchase are far less than for most any other product. After all...you don't have to show ID or go through a background check if you buy flowers online.
Screw Intuit...they pissed me off. I hope I've cost them some future business.