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I frequented 5280 Armory for a couple years and spent several thousand dollars there. I got to know Matt and Gina pretty well.
A couple years ago I was in there and bought a few needed items and spent about $800 that day. While looking around I started looking at shotgun stocks. One of their salespeople came up and started talking to me and raving about how good a certain stock was and how popular it was.
Well--I got the stock--came home and put it on my shotty. The stock was a POS that made it tough to reach the safety and the slide release button and quality was iffy.
I took it off the gun and called for Matt. Matt was busy and the person who answered said no returns--period. I only bought it 2 hours before at the advice of the salesperson.
I called Matt a couple days later. Matt said no returns--period. Doesn't matter how much I spent there--that's his policy.
He also said the stock I bought was junk and he would not have advised that. I said his salesman did but Matt said it didn't matter. I asked him why he was selling a product he thought was junk and he had no real answer for that.
He ended the conversation with no returns is his policy and if I don't like it I don't need to buy from his place--I haven't been back since.
It's a shame--they have some good stuff there but Matt's attitude did not sit well with me. I may stop in there again at some point but they lost me as a regular loyal customer.
BTW--the stock was an ATI overfolder with pistol grip. I ended up calling ATI to complain about this stock and the guy there I talked to was very aware that this stock was not good for the functions of a Mossberg shotgun but they sell it for the Mossberg. I'm a little leary of buying any ATI stuff now too.
Last edited by chunga; 04-05-2011 at 10:41.
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