Computer internet connection question

[SAnd]

I'm running a hard line. The speed varies a little depending on the time of day.

I'm trying to figure out if it's my probem (computer) or thiers (internet provider). My internet provider is Qwest.

[Byte Stryke]

I'm running a hard line. The speed varies a little depending on the time of day.

I'm trying to figure out if it's my probem (computer) or thiers (internet provider). My internet provider is Qwest.

Free trial
http://www.purenetworks.com/product/speedmeterpro/

as far as qwest goes:
has this always been a problem?
have you restarted your modem?
are there other network appliances in the system?
you mentioned you are hard wired... is that with the USB Connection or on a NIC?
what speed is the NIC, Type of Cable? Possible EMI sources?
digging deeper as its twisted pairs.. how old is the building?
how far is the switch?
These are all contributing factors.

and Yes, running your 9 year old cat5 behind the refrigerator is a bad idea. (I kid)

[Hoosier]

The speed varies a little depending on the time of day.

Let me guess, it gets bad around 6:30pm on weekdays, and then again around 8:30?

I'm guessing the DSL in your area is oversold.

H.

[Ah Pook]

My internet provider is Qwest.

Answer found.
/thread

[esaabye]

speedtest.net is a good test site, then get someone with a laptop to test from your house or check with someone next door to compair.

[rforsythe]

If you have bad phone lines that can definitely contribute to speed issues. I was having the same thing and Qwest got it taken care of.

Go into your modem WAN status and see what the following values say:
Number of Retrains
Number of Retrains Elapsed Time
Near End CRC Errors (I/F)
Far End CRC Errors (I/F)
Near End CRC(Within last 30 mins)(I/F)
Far End CRC(Within last 30 mins)(I/F)
Near End RS FEC (I/F)
Far End RS FEC (I/F)
Near End FEC(Within last 30 mins)(I/F)
Far End FEC(Within last 30 mins)(I/F)
Discarded Packets(Within last 30 mins)
SNR Margin (Downstream/Upstream)
Attenuation (Downstream/Upstream)

If you don't have some of those that's fine, just paste up your modem stats that you have.