computer virus

[BPTactical]

Evening all-
Any computer gurus out there? My PC got some damn virus that is a fake security console. My Webroot anti virus finds it and quarantines it but it keeps coming back. Any way to clean it out without loosing all of my info?


Along the same lines-if you are trying to get in touch with me for Gunsmithing work please bear with- I will get back with you as soon as I can.

Frickin viruses suck

[mutt]

Turn off system restore. This WILL DELETE all of your previous restore points, but chances are they are all infected anyways. Then check your dns settings. If your dns servers are getting manually set to some server(s) in a third world country, you cannot trust your web browser results. Fix this by setting dns resolution to automatic or by selecting known good dns servers. Ensure your browser isn't getting directed to a proxy. fix that if needed. Then get and run combofix. Follow the instructions carefully. http://www.combofix.org

After, and if, combofix is successful, re-install your AV software (a good one with updated AV signature DB) and run a full scan.

[Half Live]

Malwarebytes Antimalware

http://www.malwarebytes.org/mbam.php

Download the free version

[Ranger]

Malwarebytes Antimalware

http://www.malwarebytes.org/mbam.php

Download the free version

+100

[steveopia]

^^^Great suggestions!!

Depending on how long you've had your computer it may be worth doing a clean install of your OS. Get a external hard drive nd move all your files worth keeping over to it. Throw in your recovery discs and format your hard drive. If your computer didn't come with the recovery discs you can usually contact the company and get them for pretty cheap. I think Dell even gives them to customers for free (or so I've heard).

After the computer is back up and running, scan your external HD to make sure it's clean and then you should be able to move them back over and be good to go. I do this at least once a year just to keep my computer running as good as it can. It's a little more in depth but completely worth it IMO.

Good luck!

[Byte Stryke]

I think Dell even gives them to customers for free (or so I've heard).

I take it that you have never met Michael Dell.
He wouldn't give you a glass of tap-water if you were on fire. Now he Might sell you a glass of tapwater at a discounted price if you agreed to a 5 year service contract using his non-durable proprietary equipment with inflated replacement costs.

Give? he doesn't know how. There is a cost built in somewhere with a large profit margin.

[Zundfolge]

Malwarebytes Antimalware

http://www.malwarebytes.org/mbam.php

Download the free version

+101 ... we get hit with these fake security suites about once a month on one of the machines here at work and removing them has become easy and routine with MalwareBytes.


Another little utility I've found useful in removal of these things is this Start-up Manager It sits in your tray and allows you to disable any piece of software that starts at startup. Makes it easier to get MalwareBytes up and running since some of these faux security suites will hijack all .exe files and not allow you to run MalwareBytes or any other software.

(of course if you can live without Windows I recommend this)

[gnihcraes]

Malwarebytes Antimalware

http://www.malwarebytes.org/mbam.php

Download the free version

i'm late in the game on this... Thumbs up for malwarebytes.

[BPTactical]

i'm late in the game on this... Thumbs up for malwarebytes.

Yup- Thats what I used and seemed to work very well..........so far