Quote Originally Posted by MB888 View Post
No. Settlement or arbitration is a debt reduction where you and the CA agreed on a reduced balance as payment in full.

A lot of CAs will try to trick you to pay part of the debt on the phone as 'debt settlement.' Do not pay over the phone based on verbal agreement. Do not sent any payment unless you see it in writing that it will be your final payment as the debt is settled.

Rgr, I've been burned before. I always ask for things in writing on letterhead paper with ink signature (not .pdf'ed in, etc).