Green Mountain Guns

[rondog]

If nothing else, I've found that if I walk up to an employee who's BS'ing with someone and stand there patiently, obviously waiting for some attention, that usually works.

You also have to consider how many people a gunshop gets every day that want to see this or fondle that, or ask this or argue that, or blah this or blah that, and then walk away without buying anything. I'm sure they get tired of tire-kickers, and if they don't know you personally, how can they tell if you're a buyer or a just another yahoo? If they hear you say "I need...", that means you're serious and worth the time.

Just about the same way in most any kind of place of business.

[20eyes]

i have bought 6 guns from them,one of them got stolen. so i went there to get the serial number. i was treated like total crap. it wasn't busy at all. now my money goes any where but there

[Uberjager]

I've gotten an AK from them, and at the time they were more than helpful, I also got an AR lower from them, and that was on Nov. 2nd. 2008. They were packed! I also called them on the phone before hand, and got treated right over the phone. Although, I do see what you guys mean by their lackluster service. However, their prices are pretty good.

[Akyla]

This is the closest gun store to me and everytime I go in I am hoping that I have a better experience. But to no avail. I have had OK experiences there, but have had a lot of not so pleasant experience here.

It feels like pulling teeth to get someone to help you. When I finally do get someone, if I haven't already left pissed off, it seems as though I am inconveniencing them. Even when they are not busy it seems the same way. I bought one gun from them and likely won't buy anything else from them.

Now I buy all my guns, except the ones from here, from Warren at G&G Guns on Colfax. Much better people and prices!

[hobowh]

I've been in 4 times now and they have always gone out of their way to help. Though I do go mid day on Thursdays 5 of them and 1 customer...

[Mule]

I've been in there about 10 times now, they are just down the road from my office so I figure it's close enough to be worth the wait.....
IMO,
Getting service is hit of miss with them - even during the middle of the day. If someone brought in an "appraisal" weapon, forget about getting service. They all take turns looking at it and talking about it. I stood there for 15 minutes to get a couple boxes of .380 the first trip in for it and only 2 minutes the next time. When I bought a pistol from them it was 20 minutes to get help. But, I wanted that particular pistol..... 3-4 guys running around, all too busy talking on most occasions - unless you are about 60 yrs old. You can get some decent deals if you are willing to wait.

[ronaldrwl]

This is the closest gun store to me and everytime I go in I am hoping that I have a better experience. But to no avail. I have had OK experiences there, but have had a lot of not so pleasant experience here.

It feels like pulling teeth to get someone to help you. When I finally do get someone, if I haven't already left pissed off, it seems as though I am inconveniencing them. Even when they are not busy it seems the same way. I bought one gun from them and likely won't buy anything else from them.

Now I buy all my guns, except the ones from here, from Warren at G&G Guns on Colfax. Much better people and prices!

+1
I'm very close to them but the service is spotty. And that's when I want to buy something. What if you have a problem with a purchase? How hard will it be to get service then?

[Irving]

Maybe it is just me, but waiting for a few minutes to talk to someone seems like the norm at pretty much any business you go to. For instance, I've never gone into a tire shop of any kind without having to stand in line to talk to someone.

[Daniel_187]

Maybe it is just me, but waiting for a few minutes to talk to someone seems like the norm at pretty much any business you go to. For instance, I've never gone into a tire shop of any kind without having to stand in line to talk to someone.

Same At the DMV of the Clerks office