Quote Originally Posted by jim View Post
Agreed new ownership (of any business) shold post and inform customers of any changes previous owners did or did not do.
Exactly. That's the least you can do to help smooth the transition for current customers. If you choose not to and a customer has a problem with your new or enforced charges that were never levied before then you should just waive them, apologize for the confusion and consider them informed moving forward. Charging them anyway and then being rude about it isn't how you do business. That's how you lose customers.