Jensen Arms

[whitewalrus]

Was up in the area, so I swung by. Not my first time in there. Had to wait a bit for some service, they were swamped, but it wasn't long before I was out the door with a new scope and mount. Only complaint was that I spend too much when I go in there, not their prices, just can't walk out without seeing something I have to have .

Their prices are good. I have found them to be some of the best I have seen compared to the gun stores here in Colorado Springs. I'd recommend swinging by if you are in the area.

[Batteriesnare]

I was in there last week, walked around for ten minutes, no one said a word to me, and it was 5pm. One other customer in the store. I was rather disappointed seeing how everyone here raves about them. Perhaps just an off night?

[Jer]

I was in there last week, walked around for ten minutes, no one said a word to me, and it was 5pm. One other customer in the store. I was rather disappointed seeing how everyone here raves about them. Perhaps just an off night?

Based on your headshot in your avatar I have a feeling avoiding you was the most politeness they could muster. Lucky you escaped with your life.

[whitewalrus]

I was in there last week, walked around for ten minutes, no one said a word to me, and it was 5pm. One other customer in the store. I was rather disappointed seeing how everyone here raves about them. Perhaps just an off night?

I have heard this from a lot of people, including some of the LEO's that have dealt with them.

I personally never had a problem with anybody in the store that I have dealt with so far. One time I was in there they seemed to be pretty busy, so they were short and direct. Which I don't mind even if they weren't busy.

I have found that some of the employees there will wait for you to ask for something. Which is a nice change from some stores where the employees hound you like you are stealing with the constant questions. However, everyone likes something different.

[ChrisC]

I took a trip up to Jensen Arms on Saturday to pick up a glock 34, I have been looking for one and they happened to have one and held it for me. This was my first visit and I was a little unsure how it would go because of the different experiences many have described. I was pleasently suprised, CBI was running really slow and my wife and I ended up talking to Bob Jensen for over an hour. The staff was friendly and helpful, and their prices were very good on almost everything. I know others have had different experiences but I wanted to post how things went for me. Although I have only had one experience with them I would recomend them.

[MuzzleFlash]

I've shopped at Jensen's several times and have always found them to be good people. If you expect a "come to momma" hug from Marilyn when you walk in, you may just be in the wrong place.

Bob has great deals on some stuff and is average to high on others. Bob has a weird policy of charging $50 for the NFA paperwork even though he's selling his cans and SBRs at full boat MSRP. Most SOTs I've dealt with only charge a transfer fee if they're not selling you the product. Covering such expenses is what markup is for.

In any case, I'm glad that someone is doing the "Lord's work" selling black rifles and tactical gear in northern Colorado. How boring it would be if every gun store was just another Elmer Fudd emporium.

[relichunter]

I have shopped at Jensens since I moved to Colorado 4 years ago.
I have purchased at least 15 firearms from them. I go to them when I buy new.

*They always have the best price and their inventory is excellent.

*Foul language is beyond acceptable even for a gun shop.

*Usually there is an unprofessional exchange going on between the owner and employees or between the employees. This was dramatically enhanced during the previous year when they were swamped by the election traffic.

*It seems to be getting better as their traffic eases but all of them seemed to be on overload and were complaining non stop about how busy they were - I don't need to hear that. If I owned my own shop that would be something to be happy about.

*They generally know a lot about their products but if they don't know what they are talking about they might make something up...I learned this after I did research about some info I received on two occasions.

I prefer to shop where people are genuinely friendly and care about who they sell to. I do not get the impression this is the case a Jensen's. Maybe long time customers get a different reaction since I am suprised to read so many positive things on this board. I also admit that I don't always know what I want when I walk into a store. If you know what you want, walk in, see it and buy it you will have a good experience.


UPDATE: 10/19/10 After 4 years of buying from Jensen's, I have noticed a marked change in attitude for the better since I wrote my last review. Maybe it is the 6 firearms I have bought this month, but I have noticed that the customer service and the overall demeanor in the shop has become more helpful and polite to everyone. I hope this continues because it is a welcome change and I buy a lot more from people I respect.

[agent-smith]

*Fowl language is beyond acceptable even for a gun shop.

Yeah; nothing worse than going into a gun shop and hearing a heated discussion about chickens.